Returns & Exchanges
We take pride in the quality of our natural, single-ingredient dog chews and want your pup to be completely satisfied. If you are not happy with your purchase, we offer a 30-day return policy for unopened items to ensure your peace of mind.
Initiate Your Request
Contact our customer support team with your order number and the reason for the return to receive a Return Authorization number.
Prepare the Package
Ensure the dog chews are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship the Product
Affix the provided return label or ship the package via your preferred carrier to our quality control facility for inspection.
Receive Your Refund
Once we receive and verify the condition of the chews, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing